The garage door opener you have purchased has been checked several times by the manufacturer to ensure that it is of perfect quality. If it or parts of it are demonstrably unusable or significantly impaired in their usability due to material or manufacturing defects, we will, at our discretion, either repair or replace them free of charge.
We accept no liability for damage resulting from faulty installation and assembly work, incorrect commissioning, improper operation and maintenance, improper use or any unauthorised modifications to the drive and accessories.
The same applies to damage caused by transport, force majeure, external influences or natural wear and tear as well as special atmospheric stresses. No liability can be accepted for unauthorised modifications or repairs to functional parts. Defects must be reported to us immediately in writing; the parts concerned must be sent to us on request.
We shall not bear the costs of removal and installation, freight and postage. If a complaint proves to be unjustified, the customer shall bear our costs.
This guarantee is only valid in conjunction with the receipted invoice and begins on the day of delivery. The manufacturer guarantees that the product is free of defects. The warranty period is 24 months, provided that the test report has been duly completed. Otherwise, the warranty period ends 27 months after the date of manufacture.
Please note that the scope of validity extends exclusively to private use of the system. By private use we mean a maximum of 10 cycles (OPEN/CLOSE) per day.